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Terms of Service

Last Revised: April 18, 2026 | 海口市柳楠商贸有限公司 | Version: V1.0 (Beta)

Welcome to LiuNan Collaboration Software! This agreement is a legal agreement between you (hereinafter referred to as "User") and 海口市柳楠商贸有限公司 (hereinafter referred to as "Company" or "We") regarding the use of LiuNan Collaboration Software products and services. Please read and fully understand each term of this agreement, especially the limitation of liability and disclaimer clauses.

📌 Contracting Party and Scope of Application

• Contracting Party: 海口市柳楠商贸有限公司 (Registered Address: 海南省海口市龙华区王府大厦A座1305-2室)

• Applicable Products: "LiuNan Collaboration Software" including website, Windows client, mobile applications, and related services (collectively referred to as "this Software").

• Acceptance of Terms: By registering, downloading, accessing, or using this Software, you indicate your agreement to comply with these Terms of Service, the Privacy Policy published by the Company, and other rules. If you do not agree, please stop using immediately.

1. Account Registration and Usage Rules

1.1 Account Registration

You need to provide true and accurate personal information (including but not limited to name, email address, phone number) to complete the beta application or account registration. If the information is false, the Company has the right to suspend or terminate services. Minors under the age of 14 should use the software under the supervision of a guardian.

1.2 Account Security

You are responsible for keeping your account and password confidential and must not transfer, gift, or lend your account. Any losses caused by your active disclosure or attacks, fraud, etc. from others shall be borne by you. If you notice any abnormal account activity, you should immediately notify the Company.

1.3 Prohibited Conduct

  • ✖ Using this Software to post illegal information, defamatory content, pornography, violence, etc.;
  • ✖ Engaging in any conduct that disrupts service stability, including but not limited to attacking servers, injecting viruses, maliciously scraping data;
  • ✖ Infringing upon others' intellectual property rights, trade secrets, or privacy rights;
  • ✖ Using plug-ins, cracked software, reverse engineering, or other abnormal means to interfere with software operation;
  • ✖ Engaging in fraud, money laundering, pyramid schemes, or other illegal criminal activities.
Handling of Violations: If any of the above violations are found, the Company has the right, without notice, to delete content, restrict functions, block accounts, and reserves the right to report to judicial authorities.

2. Service Content and Beta Special Terms

2.1 Core Functions

This Software provides HD video conferencing, smart channel chat, cloud file collaboration, team management, and other collaboration services. Specific functions are subject to what the software actually provides, and the Company will continuously optimize based on user feedback.

2.2 Special Notes for Beta Phase

The software is currently in the "Beta Preview" phase, and functions are not yet fully finalized. You understand and agree that:

  • • The beta version may have instability, data loss, performance defects, and other issues; you voluntarily assume the testing risks;
  • • The Company has the right to adjust or discontinue some functions at any time, possibly without prior notice;
  • • Beta data may be reset or cleared due to version upgrades; you should back up important content in advance;
  • • Beta access is limited and non-transferable; the Company has the right to revoke beta access for long-term inactive accounts.

2.3 Service Changes and Interruptions

We reserve the right to temporarily or permanently modify or interrupt part of the services based on operational needs, but will try to notify you in advance via announcements, emails, etc. The Company shall not be liable for service interruptions not caused by intent or gross negligence.

3. User Information and Privacy Protection

Respecting user privacy is a fundamental principle of this Software. For details on the collection, use, storage, and protection of personal information, please read the "Privacy Policy" published by the Company. This policy is an integral part of this agreement. You agree that we may process your personal information in accordance with the Privacy Policy.

The Company promises not to sell or share your personal data with third parties without authorization, except as required by laws and regulations or with your consent.

4. Intellectual Property Statement

The intellectual property rights of this Software (including but not limited to code, interface design, icons, text, video conferencing algorithms, trademark "LiuNan Collaboration Software") are owned by 海口市柳楠商贸有限公司. You are granted only a limited, non-exclusive, non-transferable license to use it, and you may not copy, modify, distribute, or reverse engineer it.

For content (e.g., text, images, files) you upload or publish through this Software, you retain your copyright, but grant the Company a worldwide, free, non-exclusive license to provide and improve software services (e.g., content storage and display). You warrant that the uploaded content does not infringe upon the rights of any third party; otherwise, you shall bear all legal liability.

5. Disclaimer

To the maximum extent permitted by applicable law:

  • 5.1 This Software is provided "AS IS" without warranty of being error-free, uninterrupted, or absolutely secure. The Company shall not be liable for any service interruption caused by force majeure (e.g., natural disasters, cyberattacks, government actions).
  • 5.2 The Company shall not be jointly liable for any offline transactions, disputes, or misunderstandings between users arising from the use of this Software.
  • 5.3 The Company shall not be liable for any direct or indirect losses (including data loss, loss of profit, business interruption) arising from the use or inability to use this Software, even if advised of the possibility of such damages, except for personal injury or death caused by intent or gross negligence.
  • 5.4 This Software may contain links or services to third parties; we are not responsible for the security or legality of third-party content.
Data Backup Recommendation: You should regularly back up important data to prevent information loss due to system failures or uncontrollable factors.

6. Limitation of Liability and Indemnification

In any case, the Company's total cumulative liability to you shall not exceed the total fees you paid to the Company in the past 12 months (if any). If you violate this agreement and cause a third-party claim or administrative penalty, you shall indemnify the Company for all losses incurred (including reasonable attorney fees).

7. Termination of Agreement

You may stop using this Software and delete your account at any time. If you violate the core terms of this agreement, the Company may notify you in writing to immediately terminate this agreement and delete your account information. After termination, you are still liable for legal responsibility for conduct prior to termination.

8. Modification of Agreement

The Company has the right to revise this agreement from time to time. The revised agreement will be notified via in-software announcement or email 7 days in advance. If you do not agree to the modifications, you should stop using the service; continued use constitutes acceptance of the revised terms.

9. Governing Law and Dispute Resolution

The formation, execution, and interpretation of this agreement shall be governed by the laws of the People's Republic of China. Any dispute arising from this agreement shall be resolved through friendly negotiation; if negotiation fails, either party may submit the dispute to the Longhua District People's Court in Haikou City.

10. Contact Us

If you have any questions, suggestions, or complaints regarding these Terms of Service, you may contact us via:

海口市柳楠商贸有限公司 Legal Department

Address: 海南省海口市龙华区王府大厦A座1305-2室

Email: [email protected] (or [email protected])

Customer Service Hotline: 0898-66823691 (Weekdays 9:00-18:00)

Supplementary Provisions

The Chinese version of this agreement shall prevail. You confirm that you have fully read and understood the above terms and voluntarily agree to be bound by them.

Special Reminder: LiuNan Collaboration Software is an independent product and has no affiliation or relationship with Microsoft Teams or Microsoft Corporation. This software can run on the Windows operating system, but Microsoft assumes no support or warranty responsibility for this software.


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海口市柳楠商贸有限公司