Privacy Policy

1. Information We Collect

When you use LiuNan Collaboration Software, we may collect information you voluntarily provide or generated during use for the purposes described in this policy, including:

1.1 Account Registration and Beta Application

When you apply for beta access or register an account, we need to collect your name, email address, and phone number (optional) in order to create your account, send beta invitations, and notify you of product launches.

1.2 Information Collected During Software Use

• Team Information: Team/organization name, department, position, and other collaboration information you create or join.
• Communication Content: Chat messages, audio/video conference metadata (e.g., meeting duration, participants), file sharing records, etc. (protected by end-to-end encryption).
• Device and Log Information: Operating system version, device model, IP address, software version, crash logs, etc., used to optimize performance and fix issues.
• Usage Behavior: Statistical information such as feature clickstreams and page view duration, used to improve product experience.

2. How We Use Your Information

• ✓ Provide, maintain, and improve the core functions of LiuNan Collaboration Software (meetings, chat, file collaboration);
• ✓ Process your beta application and send product updates, technical notices, and security alerts;
• ✓ Conduct internal data analysis to optimize algorithms and user interface, improving service stability;
• ✓ Ensure account and service security, detect and prevent fraud and abuse;
• ✓ Comply with legal and regulatory requirements or respond to legitimate requests from government authorities.

We will not use your personal information for other purposes not stated in this policy unless we have obtained your separate consent.

3. Information Sharing and Disclosure

We promise not to sell or trade your personal information to any third party. We may share necessary information only in the following circumstances:

• • With Your Explicit Consent: Only after obtaining your separate authorization will we share specific information with third parties.
• • Legal Requirements: We may disclose information as required by laws, regulations, litigation, or mandatory requests from government authorities.
• • Partner Services: To provide certain collaboration features (e.g., cloud storage services), we may work with trusted cloud service providers, but will sign strict confidentiality agreements and ensure data is used only for designated purposes.
• • Business Transfer: In the event of a merger, acquisition, or asset restructuring, your personal information may be transferred as an asset. We will notify you in advance and ensure the new entity continues to comply with this policy.

4. Information Storage and Protection

4.1 Storage Location

Your personal information is stored on servers located within mainland China. We will not transfer data outside this region.

4.2 Security Measures

We employ industry-leading security technologies: transport layer encryption (TLS), static data encryption (AES-256), access controls, and regular security audits. Additionally, we have established internal data management policies, granting access only to authorized personnel who need to handle minimal data based on their responsibilities.

4.3 Retention Period

We retain your information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. After account deletion, we will delete or anonymize your personal information.

5. Your Rights

As a user, you have the following rights regarding your personal information:

• Access and Correction: You can view or update your profile information via the "Personal Settings" within the software.
• Right to Deletion: Under circumstances permitted by law, you may request deletion of your account or specific information by contacting customer support.
• Data Portability: You have the right to obtain a copy of your personal data in a structured, commonly used format.
• Withdraw Consent: For information collected based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
• Complaint Reporting: If you believe your personal information has been processed in violation of regulations, you may send an email to [email protected] to file a complaint.

6. Cookies and Similar Technologies

To enhance the website experience, we may use cookies and similar tracking technologies to record login status and preferences. You can refuse all cookies through your browser settings, but this may affect some functionality (e.g., remembering login). We do not use cookies for cross-site tracking or commercial advertising.

7. Protection of Minors' Information

LiuNan Collaboration Software is primarily intended for use by enterprises and adults. We do not actively collect personal information from children under 14 years of age. If you are a minor, please use the software under the guidance of a parent or guardian. If a guardian discovers that a minor has provided personal information without consent, please contact us immediately, and we will delete it promptly.

8. Updates to the Privacy Policy

We may revise this Privacy Policy from time to time. For material changes (e.g., changes to the scope of information collection or purposes of use), we will provide prominent notice via pop-ups, email, or official website announcements. The revised policy will take effect on the date of publication. Your continued use of LiuNan Collaboration Software will constitute your acceptance of the revised policy.

Archived Versions: You can view past versions on the official website's "Privacy Policy" page.

9. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please feel free to contact us through the following methods:

We will respond to your request within 15 working days. If you are not satisfied with our response, you may file a complaint with the cyberspace administration authorities or the consumer association.